Purpose :

We provide confidential and highly skilled conflict management services to health care professionals and organizations internationally.

Core Values :

The team of professionals providing services through Health Care Mediations, Inc. believes that:

• The patient and family are the primary focus within the health care delivery system.
• Through personal integrity and enhanced capacity, conflicts can be managed, which improves patient outcomes and conserves valuable organizational resources.
• It is an ethical responsibility to develop solutions to complex problems that keep health care professionals from delivering good quality care.
• Individuals and organizational culture are interdependent. Through intention and personal accountability, individuals can influence culture change, improve the environment of care, and restore meaning to their work.
• Communication and collaboration are the keys to safe patient care.
• Facilitative and transformative methods of conflict resolution are effective means for developing long-lasting solutions to intractable conflicts.
• Managing conflict requires deliberate skill development and consistent practical application.
• Incorporating complementary conflict resolution processes can create a healing environment that fosters workforce retention, decreased litigation, and increased patient satisfaction.

Service History :

The professionals at Health Care Mediations, Inc. have been providing conflict management services in health care since 2001. With years of combined clinical, legal, and managerial expertise, our team provides neutral services, systems design, and effective training and coaching services for a broad range of clinicians and executives. Health Care Mediations professionals have provided mediation and facilitation to clients from large academic medical centers to single-practitioner medical practices. We have provided retreat training and workshops for thousands of health care professionals with a focus on culture change, integrating merged departments, transitions in staffing, and skill development in conducting errors disclosure conversations with patients and their families.

Health Care Mediations specializes in providing assistance with complex organizational conflicts and inter-group disputes that can create impasse within health systems, hospitals, clinics, and group practice environments. All services are customized to meet your needs and all projects integrate the expertise and input of the members of your organization. Our services are confidential and provide a safe environment to discuss difficult or politically sensitive issues.

Toll Free (866) 286-1813
info@healthcaremediations.com
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©2010 Health Care Mediations, Inc.